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Shipping policy
Shipping Policy
Grand Cru Wellness works directly with our manufacturing and fulfillment partners to deliver spa-grade wellness equipment safely and efficiently to your home.
Because our products vary in size and delivery requirements, shipping methods and timelines depend on the specific item ordered.
How Shipping Works
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Orders ship directly from the manufacturer or authorized fulfillment partner
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Most products ship via freight or white-glove delivery
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Delivery timelines typically range from 2–6 weeks, depending on the product and destination
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Once your order ships, you’ll receive tracking details or delivery coordination information
Delivery Details
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Some items require scheduled delivery appointments
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White-glove or room-of-choice delivery available for certain products for additional cost.
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Installation is not included unless specifically stated on the product page
If you have questions about delivery access, space requirements, or timing before placing an order, our concierge team is happy to help.
